I cant do tech support anymore, I just cant. People are so fucking stupid man.
Talking to this lady..
Ma'am what operating system do you have
Her:I dont see why that matters
I cant help you resolve the issue if I dont know what system you are working with
Her:the last person just fixed it, why cant you
There are 100s of different operating systems and I cant just pluck one out of the air and assume its yours.
Her:ok, give me a moment to turn my computer
10 minutes later..
Her:ok it's on, what do you need me to do.
Ok, right click on you mouse and navigate to properties
Her:mouse?
Yes, the mouse that moves the cursor
Her:cursor?
Yes the little arrow on your monitor there
Her:monitor?...this is an ipad