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https://www.mediaite.com/online/ema...ed-claims-that-facebook-never-contacted-them/
Social media vloggers Diamond and Silk jumped back into the spotlight this week during Facebook CEO Mark Zuckerberg‘s congressional hearings on user data and privacy.
The sister duo, otherwise known as Lynnette Hardaway and Rochelle Richardson, are fervent supporters of President Donald Trump, and had their Facebook page shut down after being told its content was “unsafe for the community.” However, Zuckerberg called that decision “an enforcement error” during his testimony Wednesday, stating that his company had already contacted the two to rectify the issue.
However, Diamond and Silk have denied that, claiming the last time they heard from Facebook was when their content was taken down. Leaked emails prove that to be false.
Conservative blogger Erick Erickson published the emails from Facebook’s policy manager Neil Potts to Hardaway and Richardson, which detailed why the mishap occurred and what would be done to ensure it would not be repeated. The veracity of the emails was confirmed by The Daily Beast, according to the publication.
“First off, we want to apologize for having mishandled communications with you over the last six months,” Potts’ initial email read. “I can only imagine how frustrating this process has been for you. Moreover, the note you received last week was inaccurate and not reflective of the way we communicate with our community and the people who run Pages on our platform.”
Potts then writes that the purpose of his communication is “to explain what happened to your Page and identify specific steps to prevent a recurrence of these issues moving forward.” He then defined the issue as relating purely to policy changes regarding monetization and regulation of clickbait and page views, implying the duo’s page was not closed for reasons of political bias. Potts also assured them that they could reach out to Facebook as a resource if any problems came up in the future.
After Diamond and Silk continued to publicly insist they hadn’t been contacted, even posting the claim on Twitter, Facebook again reached out to them, keeping open the line of communication. The company also cited a Facebook comment it left for them.