The funny thing about having the job I had was, me and my co-workers were all severely mentally unstable. And this company was paying us to be our mentally unstable selves in the homes of perfect strangers, barely even understanding what we were doing. As far as me, I was incredibly blunt with zero tact. I filter nothing; if I thought it, I said it. Once I was supposed to go under a home, I looked into the crawl space and didn't like what I saw. I went to the homeowner and told her. Look, I can't do your install because under your home is disgusting. She got upset and started cursing, so I just left. While I was driving home, Comcast dispatched called me and told me that the customer stated I said that under her home was disgusting, I told them, yea I said that. They asked me, when you say disgusting, do you mean nasty disgusting, or wet disgusting? I yelled into the phone, "What the fuck does that matter, its digusting"
I pulled up to a home and they had a pit bull in the yard. I phoned the customer and told her that she needs to put the dog up. She tells me she isn't putting the dog up because the dog lives there, not me. I told her to enjoy the rest of her day. Her appointment is canceled. Her mother grabbed the phone and said they would put the dog up. So while Im under the home looking to see what I need to do, I go to leave through the crawl space. As soon as my head exits the crawl space, the pit bull is right there barking at me, and the lady is standing five feet away. I yelled, "hoe ! Didn't I tell you to put up your dog?!" Comcast didn't like that.
There was a day I was in an affluent apartment complex where Comcast always wanted to have us give the customer the white-glove treatment. I had already been having a bad day, and a customer came to me and asked me how much longer the install was going to take. I looked at her and said bluntly, "I'm not going to lie to you, I have no idea, I mentally checked out an hour ago." Comcast didn't like that.
But it wasn't just me, we had a lead tech that look like Santa Claus that did not really like to work. When he had a difficult job, he would always call one of the young guys and have us do it while he "supervised". He was a really bad chain smoker, one after another. One day, he calls me when I'm on the other side of town and tells me to come help him. When I get there, he's sitting in his truck, and there's a pile of smoked cigs next to it. He tells me to go in the house and check a wire. I get inside, and a lady asks me how much longer this is going to take. I tell her I just got here, so I don't know. One of the family members jumps up and yells, get out of my house, you've been rude since you got here. I tell her I don't know what she's talking about. The whole family comes into the living room and threatens me. I leave and tell my lead tech, " He got it, I'm out. When I get to the office the next day the manager is reading a report that the family gave to comast about me. It says "tech arrived with an attidude, when asked what his problem was, he barked "im on lunch and i have to be here doing this shit", then he proceeded to walk around the house eating chicken and doing nothing else" I laughed and told the manager, that all absoluelty didnt happen. He asks why they would lie. I told him, when have you known me to be too scared to tell the truth? He says you got me there. I get back to the lobby, and I'm telling a co-worker what happened. and hes balling, laughing, almost too much. I ask him why it was so funny; he says, "Hehe, that was me"
Another co-worker was this white guy whose wife came from a wealthy family, so he didn't really have to work. So he absolutely didn't care about anything. One night 5 of us were with him, working on one of his issues, because we couldn't all go home until everyone was done. This white guy stormed out of his house and walked up to me and said, "Could you turn down your f'ing rap music?!" I told him, what makes you think that's coming from my van? I just got here. I told my white co worker ben, this guy says turn down your music. Ben pulls out his phone, says something we can't hear, and the loud music in his van turns down. We all go, "yooooooo, how did you do that?" We looked at his van and a 8 year girls head popped up and looked at us. This dude was riding around at work doing a route with his kid in the work van. Sometimes I'd pull up to one of Ben's sites, and he would have his truck in neutral, going down the street with him on top of it, riding it like a surfboard. Ben went to a job interview for another job in our full uniform with his radio still on, and dispatch calling him as he interviewed.
This other guy was a special case; he was a really nice guy, but not too smart. He was the reason we were always out late till early in the morning. One time, my supervisor called me from across town to help him with a job that the other guy messed up. I get there, and my supervisor goes "check this out." he guides me around the house, showing me that, instead of attaching the cable to the home, my coworker left it on the ground and covered it with leafs from the yard. He showed me that the guy ran the cable under the front door welcome mat. And to top it off, when he left, nothing worked. We laughed about it and I asked my supervisor, where do we start? He tells me, start? We're not doing anything; I just wanted someone to laugh at it with me. I said, bro, I was on the other side of town, my supervisor looks at me and says, " So what, you weren't doing anything. Like we weren't literally at work.
