TTBF
OG
Word. I'm just thrown off by "cash" I get the credit or even them sending money back to form of payment ie debit, credit cards. I took it as they're gonna hand everyone cash on the spot when that's probably not what they meant.Makes sense. You can already get airline credit in most cases, but if the airline is screwing up in a way that hurts the customer, that airline shouldn't be able to refund you in a way that still benefits it.