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http://www.scmp.com/news/china/soci...ffered-refund-after-facial-recognition-allows
Chinese woman offered refund after facial recognition allows colleague to unlock iPhone X
The woman, identified only by her surname Yan, told the Jiangsu Broadcasting Corporation that despite activating and configuring each phone’s facial recognition software, her work colleague was able to get into both devices on every attempt.
Meet the men and women behind the iPhone X: they’re stressed, overworked and in their teens
Yan said the first time it happened, she called the Apple hotline, but the staff would not believe her. Shen then went with her colleague to the nearest Apple store, where her colleague used facial recognition on the phone to demonstrate the issue to staff, according to the report.
The store said the camera might be faulty and gave Yan a refund. But the new iPhone X that she bought also had the same problem, prompting the shop to offer another refund, the report said. No details were given about whether the woman decided to purchase a third iPhone X.
Chinese woman offered refund after facial recognition allows colleague to unlock iPhone X
The woman, identified only by her surname Yan, told the Jiangsu Broadcasting Corporation that despite activating and configuring each phone’s facial recognition software, her work colleague was able to get into both devices on every attempt.
Meet the men and women behind the iPhone X: they’re stressed, overworked and in their teens
Yan said the first time it happened, she called the Apple hotline, but the staff would not believe her. Shen then went with her colleague to the nearest Apple store, where her colleague used facial recognition on the phone to demonstrate the issue to staff, according to the report.
The store said the camera might be faulty and gave Yan a refund. But the new iPhone X that she bought also had the same problem, prompting the shop to offer another refund, the report said. No details were given about whether the woman decided to purchase a third iPhone X.
